You can delete your Passel account and the data associated with it at any time. Deletion is permanent: your profile, contacts, meetings, notes, schedules, cards, and messages are removed and cannot be recovered.
If you can no longer access the app, email admin@zechtech.io from the address associated with your account with the subject “Account deletion request.” We verify the request and complete the deletion within 30 days.
Some records we are legally required to keep (for example, purchase and tax records processed by the app stores) are retained only as long as the law requires. If you were a member of an organization on a Business plan, data owned by that organization (its opportunities and accounts) remains with the organization; everything belonging to you is deleted.
If you subscribe to Passel Pro or Business, that subscription is billed by the App Store or Google Play — not by us. Deleting your account does not cancel it. Cancel it first in your store account settings (iOS: Settings → your name → Subscriptions; Android: Play Store → Payments & subscriptions), or you will keep being charged.
Your data is always portable: before deleting, you can export your contacts (vCard/CSV) from Contacts → Export in the app.
See also our Privacy Policy and Terms of Service.